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Securing High-Demand Items: Tips for Success

Securing High-Demand Items: Tips for Success

Wargame Portal Customer Service |

If you’ve ever tried to grab a limited-run model, exclusive release, or hot new army box on launch day, you know how fast they can disappear. Seconds matter—and at Wargame Portal, we want to give you every edge to make sure you don’t miss out.

Here’s a quick guide to securing high-demand items before they sell out.


1. Use the Pre-Order Page Link

We make it easy. When a product is scheduled to go live, we provide a direct link to the pre-order page on our homepage when the countdown goes lives on Wednesdays. This is located on the top of the webstore in the banner. Items will not be present on the page until pre-orders go live, but it's a method we started using earlier this year to help customers out. 

🔗 Tip: Bookmark it and have it open before launch.

New pre-orders go live at Midnight EST on Saturdays. Don’t wait for the page to update—refresh it manually right at launch time to be one of the first in line.


2. Create a Wargame Portal Account

Logging into your account ahead of time saves your shipping information, order history, and more. That means fewer fields to fill out and a much faster checkout process.

Create your customer account on our webstore if you haven’t already. It only takes a minute and could make all the difference when time is tight.


3. Set Up Shop Pay

Shop Pay is one of the fastest ways to check out. Once enabled, it saves your shipping and payment details securely, letting you complete a purchase in just a few clicks.

You can set up Shop Pay via the Shop App, and we highly recommend it for any major release.


4. Use a Third-Party Payment Gateway

Want to skip typing your card number entirely? Use trusted third-party gateways like:

  • Shop Pay
  • Apple Pay
  • Google Pay
  • PayPal

These methods are fast, secure, and often bypass multi-step forms, letting you move through checkout in seconds.


Final Tips

  • Be online a few minutes early before launch.

  • Refresh the pre-order page manually at 12:00 AM EST sharp.

  • Stay logged into your account and payment apps ahead of time.

We’re always working to make the process smoother, but with high-demand launches, speed is everything. Following the steps above gives you the best shot at getting your must-have models before they vanish.


For more info, visit our full Help Center here:
👉 https://help.wargameportal.com/en-US

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