We’ve officially launched Wargame Portal v6.0, a full-stack front-end upgrade focused on stability, usability, and improved access to critical customer features. This marks the completion of our theme migration and includes a wide range of backend and frontend enhancements now live on the site.
Customer Facing Updates
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New Theme Installed
Fully responsive, cache-optimized front-end theme with improved performance across mobile and desktop devices. -
PortalPass Points Access Fixed
Persistent account tagging and session token issues resolved. Points and tier benefits now load as expected. -
Flat Rate Shipping Reinstated
Our previous flat rate shipping options have been reintroduced based on customer feedback. -
"Start Here" Landing Pages Added
New guided entry points for both Warhammer 40,000 and Age of Sigmar product lines are now accessible via the main menu. -
Help Center Launched
Full support documentation now available. Articles cover everything from order issues to trade-in rules and discount programs. -
Tag-Based Smart Search Expanded
Searching for any kit with a shared sprue or multi-build option (e.g., searching “Maleceptor” shows “Toxicrene”) now returns complete product matches. -
Military Discount Relaunch
Now powered by VerifyPass™, with auto-tagging and zero-code application at checkout for verified customers.
System Updates
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AI Chat Disabled
Legacy AI assistant has been deprecated due to high inaccuracy and errant replies. Support is now human-driven via our Help Center and Contact form. -
Discount Logic Refactored
Improved compatibility and tier prioritization for:-
PortalPass+
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Military/Veteran Discount
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Primarch Program
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Trade-In Program Beta Launched
Customers can now submit eligible model kits for store credit. Beta form now live with automated intake processing. Link found in footer. -
Countdown Timer Reinstated for Preorders
A previous feature now returns: dynamic countdowns for preorder launches are once again visible on the home page.
If you're seeing anything unusual or need help navigating the updated site, reach out through the Help Center or contact support directly.