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Warhammer Pre-orders: 10/31

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Questions answered

Pre-Order FAQ

When will my preorder arrive?

We ship preorders to arrive on or shortly after the release date. Very large preorder releases can occasionally cause processing delays, but we strive to meet that timing.

Will combining preorders with in-stock or backordered items delay my order?

Yes. Your order is held until every item is available. In-stock items will wait for your preorder, and backordered items may delay shipment even after the preorder releases. 

Place separate orders if you need available items sooner.

Why did I receive a shipping confirmation before my preorder shipped?

We often prepare preorder shipments in advance, so you may receive a shipping confirmation before your package actually departs. Receiving tracking information does not necessarily mean the carrier has your package yet. Tracking will update as the carrier scans your shipment.

Will expedited shipping get my preorder to me sooner?

Expedited shipping speeds up carrier transit after your order ships. It does not move your order ahead in the processing queue or shorten the wait for unreleased or backordered items.